Privacy Policy

The Data Controller is:

ServiCare [Insert full address] [Insert contact email] [Insert phone number]

For any privacy-related questions, contact: privacy@servicare.ch

We collect the following types of data:

Access data:

• Username and password (encrypted)
• IP address
• Date and time of access
• Device type and browser

Operational data:

• Patient information (name, room, diets, allergies)
• Meal orders
• Menu configurations

Technical data:

• Technical cookies for site operation
• System logs for security

Data is processed for the following purposes:

• Service provision: meal management, menus, and orders
• Security: access protection and abuse prevention
• Service improvement: anonymous analysis to optimize experience
• Legal obligations: compliance with legal requirements

Data processing is based on:

• Contract execution: to provide requested services
• Consent: for non-essential cookies and marketing communications
• Legitimate interest: for security and service improvement
• Legal obligation: for regulatory compliance

Data is retained for the necessary period:

• Access data: 12 months
• Operational data: duration of contract + 10 years
• Security logs: 6 months
• Cookies: see Cookie Policy

You have the right to:

• Access: obtain confirmation and copy of your data
• Rectification: correct inaccurate data
• Erasure: request data deletion
• Restriction: limit processing
• Portability: receive data in structured format
• Object: object to processing
• Withdraw consent: withdraw consent at any time

To exercise your rights, contact: privacy@servicare.ch

We implement technical and organizational security measures:

• Data encryption in transit (HTTPS/TLS)
• Passwords encrypted with secure algorithms
• Data access limited on need-to-know basis
• Regular backups
• Access monitoring

For privacy questions:

Email: privacy@servicare.ch Address: [Insert address]

For complaints, you can contact the Federal Data Protection and Information Commissioner (FDPIC).