Terms and Conditions
Last updated: Marzo 2025
1. Acceptance of Terms
By accessing and using ServiCare, the user agrees to be bound by these Terms and Conditions. If you do not accept these terms, please do not use the service.
Use of the service implies full acceptance of:
- These Terms and Conditions
- The Privacy Policy
- The Cookie Policy
2. Service Description
ServiCare is a web platform for meal management in healthcare facilities that allows:
- Configure weekly menus
- Manage patient orders and preferences
- Track special diets and allergies
- Generate reports and prints for the kitchen
- Manage multiple facilities from a single dashboard
3. Account and Access
Credentials: Access credentials are personal and non-transferable. The user is responsible for their safekeeping.
Security: The user must:
- Keep credentials confidential
- Immediately notify unauthorized access
- Not share the account with third parties
Suspension: We reserve the right to suspend accounts in case of violations.
4. Permitted Use
The user agrees to:
- Use the service only for legitimate purposes
- Not attempt to access other users' data
- Not interfere with service operation
- Not use unauthorized bots or automated systems
- Respect patient privacy and healthcare regulations
5. Intellectual Property
All intellectual property rights related to ServiCare, including software, design, logo, and content, are the exclusive property of ServiCare or its licensors.
It is forbidden to:
- Copy, modify, or distribute the software
- Use the trademark without authorization
- Perform reverse engineering
6. Limitation of Liability
ServiCare is provided "as is". We do not guarantee that the service is error-free or uninterrupted.
We are not responsible for:
- Indirect or consequential damages
- Data loss due to force majeure
- Improper use of the service by the user
- Decisions made based on data in the system
7. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be communicated via:
- Notification in the application
- Email to registered users
Continued use of the service after changes constitutes acceptance of the new terms.
8. Applicable Law
These Terms are governed by Swiss law. For any dispute, the court of [Insert city], Switzerland shall have jurisdiction.
9. Contact
For questions about the Terms and Conditions:
Email: info@servicare.ch Address: [Insert full address]
